Here is where Norman introduces 2 key concepts: discoverability and understanding.
And it shouldn’t require a written message on the glass to let you know. Why? A proper design should signal whether a door needs to be pushed or pulled. The author’s key point here is that when you open a door wrong, it’s not your fault. You must have, at least once, pulled a door that was supposed to be pushed, or pushed a door supposed to be pulled, right? This book’s author seems to make this mistake so often, this whole issue is named after him: “Norman doors” Norman begins t by talking about his notorious issues with doors. And they’re the ones you’re it building for.Ĭhapter 1: The Psychopathology of Everyday Things After all, whether you’re building an app or a robot, people are still people. Although the key subject is not web design, I believe this book is very helpful in learning the foundations of user experience design. And most importantly, the way objects should be designed for proper use. This book is about the psychological aspect of design - the way objects should follow human needs and abilities. The edition I read is a lot more recent, but his key points still stand. Get your own copy of "The Design of Everyday Things" here.īack in the ‘80s, Don Norman wrote “The Design of Everyday Things” out of frustration from all the objects he had issues using when he travelled to the UK: faucets, light switches, and even doors.
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